Your privacy matters to us. This Privacy Policy explains exactly what personal data lucky789 collects, why we collect it, how we use it, and the rights you have over your own information under Philippine law.
Summary: lucky789 collects only the personal data necessary to operate a safe, compliant, and enjoyable gaming platform for Filipino players. We do not sell your data. We protect it using industry-standard security measures and comply fully with the Philippine Data Privacy Act of 2012 (Republic Act No. 10173) and its Implementing Rules and Regulations.
This Privacy Policy ("Policy") describes how lucky789 ("lucky789", "we", "us", "our") collects, uses, stores, shares, and protects the personal data of individuals ("you", "your", "Player", "User") who access or use the lucky789 online gaming platform available at lucky789.one, including all associated pages, features, games, promotions, and services (collectively, the "Platform").
lucky789 is committed to protecting the privacy and personal data of all its players. We recognise that Filipino players entrust us with sensitive personal and financial information, and we take that responsibility seriously. This Policy is designed to be transparent about our data practices so that you can make informed decisions about your use of the lucky789 Platform.
This Policy should be read alongside the lucky789 Terms & Conditions, which govern your use of the Platform. By registering an account with lucky789 or using the Platform in any way, you acknowledge that you have read and understood this Privacy Policy.
For the purposes of the Philippine Data Privacy Act of 2012 (Republic Act No. 10173) and its Implementing Rules and Regulations, lucky789 acts as the Personal Information Controller in respect of the personal data it collects from players and users of the Platform.
As Personal Information Controller, lucky789 determines the purposes and means of processing your personal data and is responsible for ensuring that such processing is carried out in accordance with applicable data privacy laws and regulations in the Philippines.
lucky789 collects the following categories of personal data from players and users of the Platform:
When you register an account with lucky789, we collect information necessary to create and verify your account, including:
To comply with our legal obligations under Philippine anti-money laundering (AML) and know-your-customer (KYC) regulations, we may collect:
To process deposits and withdrawals, we collect:
We collect data about your activity on the lucky789 Platform, including:
When you access the lucky789 Platform, we automatically collect certain technical data, including:
| Data Category | Examples | Required? |
|---|---|---|
| Identity & Registration | Name, date of birth, email, mobile number | Mandatory |
| KYC / Verification | Government ID, proof of address, selfie | Mandatory (on request) |
| Financial & Transaction | GCash number, bank account, transaction history | Mandatory |
| Gaming Activity | Bets, wins, session data, bonus usage | Automatic |
| Technical & Device | IP address, device type, browser | Automatic |
lucky789 collects your personal data through the following means:
lucky789 uses your personal data for the following purposes:
lucky789 processes your personal data on the following legal bases under the Philippine Data Privacy Act of 2012:
lucky789 does not sell, rent, or trade your personal data to third parties for their own marketing purposes. We may share your personal data with the following categories of recipients, strictly on a need-to-know basis:
All third parties with whom lucky789 shares personal data are required to handle that data in accordance with applicable data privacy laws and are bound by appropriate contractual data protection obligations.
lucky789 uses cookies and similar tracking technologies to operate and improve the Platform. Cookies are small text files stored on your device when you visit the Platform. We use the following types of cookies:
You can manage your cookie preferences through your browser settings. Please note that disabling certain cookies may affect the functionality of the lucky789 Platform. For more information, refer to your browser's help documentation.
lucky789 retains your personal data for as long as is necessary to fulfil the purposes for which it was collected, including to satisfy legal, regulatory, accounting, and reporting requirements. Specific retention periods include:
When your personal data is no longer required, lucky789 will securely delete or anonymise it in accordance with our data disposal procedures.
lucky789 implements appropriate technical and organisational security measures to protect your personal data against unauthorised access, accidental loss, destruction, alteration, or disclosure. These measures include:
Important: While lucky789 takes all reasonable steps to protect your data, no internet transmission or electronic storage system is completely secure. You are responsible for keeping your account credentials confidential. If you suspect your account has been compromised, contact lucky789 support immediately.
Under the Philippine Data Privacy Act of 2012, you have the following rights in relation to your personal data held by lucky789:
You have the right to be informed about how lucky789 collects and processes your personal data — which is the purpose of this Privacy Policy.
You have the right to request a copy of the personal data lucky789 holds about you, along with information about how it is being used.
You have the right to request correction of any inaccurate or incomplete personal data we hold about you.
You have the right to request deletion of your personal data where it is no longer necessary for the purposes for which it was collected, subject to our legal retention obligations.
You have the right to object to the processing of your personal data for direct marketing purposes at any time.
You have the right to receive your personal data in a structured, commonly used, machine-readable format and to transmit it to another controller.
To exercise any of these rights, please contact lucky789's Data Privacy Officer at [email protected]. We will respond to your request within fifteen (15) business days. We may need to verify your identity before processing your request.
If you believe lucky789 has not handled your personal data in accordance with applicable law, you have the right to lodge a complaint with the National Privacy Commission (NPC) of the Philippines.
21+ Only. The lucky789 Platform is strictly for individuals aged 21 years and above. We do not knowingly collect personal data from anyone under the age of 21. If we become aware that we have inadvertently collected personal data from a person under 21, we will immediately delete that data and close the associated account.
If you are a parent or guardian and believe that your child has registered an account with lucky789 or provided us with personal data, please contact us immediately at [email protected] so that we can take appropriate action.
lucky789 reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data practices, legal obligations, or the features of the Platform. When we make material changes, we will notify registered players by email or by posting a prominent notice on the Platform. The date of the most recent revision is shown at the top of this page.
Your continued use of the lucky789 Platform after any amendments have been published constitutes your acknowledgement of the revised Privacy Policy. We encourage you to review this Policy periodically to stay informed about how we protect your personal data.
If you have any questions, concerns, or requests regarding this Privacy Policy or the way lucky789 handles your personal data, please contact our Data Privacy Officer:
Data Privacy Officer: lucky789 Data Privacy Office
Privacy Email: [email protected]
General Support: [email protected]
Response Time: Within 15 business days
For responsible gaming support, self-exclusion requests, or problem gambling assistance, please visit our Responsible Gaming page.
At lucky789, protecting your personal data is not just a legal obligation — it's a core part of how we build trust with every Filipino player on our Platform.
lucky789 will never sell, rent, or trade your personal data to third-party marketers. Your information is used solely to operate the Platform and comply with Philippine law.
All data transmitted between your device and lucky789 is protected by SSL/TLS encryption. Sensitive data at rest — including passwords and payment details — is stored in encrypted form.
lucky789 fully complies with the Philippine Data Privacy Act of 2012 (RA 10173). We have appointed a Data Privacy Officer and maintain all required data processing records.
You have the right to access, correct, delete, and port your personal data. lucky789 will respond to all data rights requests within 15 business days — no runaround, no delays.
We collect only the personal data that is strictly necessary to provide the Platform's services and meet our legal obligations. No unnecessary data collection, ever.
In the unlikely event of a data security breach affecting your personal data, lucky789 will notify you and the National Privacy Commission (NPC) within the timeframes required by Philippine law.
Now that you know how lucky789 protects your privacy, join hundreds of thousands of Filipino players enjoying a safe, fair, and exciting gaming experience.
21+ only. Please play responsibly. Gambling is addictive. Know when to stop.